Update 2023: The notes below were last updated in 2017, for what is now quite an old version of Icinga, therefore I have created a new page which discusses setting up Icinga 2.13.6 in a Master-Satellite-Agent configuration.
I like Icinga as a monitoring system. It's a spinoff from the Nagios project, and does (in my opinion) a really good job where you want a hierarchical monitoring system for multiple customers (or maybe multiple departments) who shouldn't see the monitoring for each other's machines:
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